RETURNS
We only accept the following 2 reasons for returns.
1. Wrong items shipped.
It seldom happened. We have pictures before shipping and pictures will be sent to customers by emails.
2. Defective items are recieved.
We have strict QC before shipping, so there is one in thousand chance to get a defective item from us.
3. Remember to contact us for return.
The returning address will be offered if you need a return . Items must not be worn, altered, or washed. and Items must have all tags attached and original packaging. After we get the items back safely, we offer refund but shipping and handling charges are not refundable.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new
item.As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its
original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically
refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to
process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@pickshopzone.com.